Last updated: June 15, 2024

Please read these Terms and Conditions (“Terms”, “Terms of Agreement”, “Terms of Use”) carefully before using this https://dotcompliancesupport.com website (“Service”) operated by DOT Global Services, LLC (“us”, “we”, or “our”).

The following terms and conditions (“Terms”) and all agreements linked herein, in addition to the Privacy Policy and the Refund Policy, govern your access to and use of the Service and any content, functionality, features, information, and services offered now or subsequently available through the Service, whether as a guest or a registered user (“Customer”, “you”, “your”). If you don’t understand these terms and conditions or you don’t agree to all of these terms and conditions, you may not use our Services. If any provision of this agreement is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect. The headings in this agreement are for convenience only and shall not affect its interpretation.

Access

By accessing or using the Service, you accept and agree to be bound and abide by these Terms, our Privacy Policy, and all applicable Federal, State, and local laws and regulations. If you are using our Service on behalf of a business or legal entity, you may only do so if you have the authority to agree to these Terms on behalf of that business or legal entity. We may revise and update these Terms at any time, and your continued use of the Service constitutes your acceptance of and agreement to the revised Terms.

Eligibility and Responsibility

The Service is available only to users who are eighteen (18) years of age or older and meet eligibility requirements. By using the Service, the Customer represents and warrants that they are of legal age to form a binding contract with DOT Global Services, LLC. If the Customer does not meet these requirements, they must not access or use the Service. The Customer is responsible for: (a) making all necessary arrangements to access the Service, (b) ensuring all persons accessing the Service using their account, computer, or internet connection are aware of and comply with these Terms, and (c) protecting their payment information and preventing unauthorized use. We will not be liable for losses resulting from unauthorized access to the Service due to the Customer’s failure to comply with these responsibilities.

Reservation of Rights

We reserve the right to withdraw or amend the Service and any option or material we provide on the Service, at our sole discretion, without prior notice. We will not be liable for any reason if all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users. We shall not be held responsible for any losses or damages resulting from unforeseen circumstances. The Customer may not assign this agreement or transfer any rights to use the Services without our prior written consent.

Orders and Filing process

The Customer is responsible for providing accurate, complete, valid, and verified information. We will not be held liable for any damages resulting from incorrect or incomplete information provided by the Customer. The Customer authorizes us to charge the credit or debit card on file for the designated payment and agrees to follow our dispute resolution process, including refraining from chargebacks without prior communication. Upon receiving payment, the registration and filing process typically begins within 48 business hours (Monday through Friday, excluding holidays).

Payments and Service Fee

Our service fee is based on the type of Order and services provided, and prices are subject to change without prior notice. The Customer agrees to pay our service fee for the services or subscriptions selected on this website. Payment amounts are displayed exclusive of applicable taxes unless stated otherwise. The Customer agrees to provide accurate, verified, and complete billing information, including their legal name, address, telephone number, and valid payment method. The Customer is responsible for the payment gateway fees and all applicable taxes for using the Service and any related purchases.

Monitoring and Recording

We may monitor and/or record any communications between us (or our Service Providers) and you for quality control, service help, and other permitted business purposes. This monitoring or recording may be done without any further notice to you or anyone acting on your behalf.

Disclaimer

The Customer acknowledges and understands that this website is operated by a private, third-party service provider offering services for a fee. We are not affiliated with any government entity, and this website represents a commercial solicitation. Any advice or information provided on this Service should not be considered legal advice, and we will not be held liable for any actions taken based on such advice or information. The Customer is responsibile for compliance with all relevant regulations and guidelines. The Service and its content are provided “as is” and “as available,” with no warranties of any kind, express or implied. We are not responsible for any damages, including but not limited to those caused by malware, data loss, or content inaccuracies. We disclaim any liability for losses or damages arising from reliance on information provided or resulting from using the Service.

Limitation of Liability

To the fullest extent provided by law, DOT Global Services, LLC, its owners, operators, promoters, agents, employees, contractors, affiliated persons, and directors will not be liable to any Customer, guest or user of the Service for any lost revenue, lost profits, indirect, incidental, consequential, special, or punitive damages, regardless of whether such liability is based on breach of contract, tort, strict liability, breach of warranty, or otherwise, irrespective of whether such damages were foreseeable, and even if advised of the possibility of such damages, and notwithstanding the failure of any agreed or other remedies of its essential purpose. The parties agree that the limitations of liability under this section constitute a fundamental basis of their bargain and acknowledge that the fees outlined in this agreement are based in part on the limitations of liability in this section. If any part of this limitation on liability is found invalid or unenforceable for any reason, then the Customer agrees that our aggregate liabilities that otherwise would have been limited shall not exceed $100.00.

Arbitration & Class Action Waiver

If any dispute arises between the parties and is not resolved through negotiation, the parties agree to resolve the dispute exclusively through final and binding arbitration following the Rules of Arbitration of the American Arbitration Association. You agree that any arbitration or court action arising from or related to these Terms shall be conducted solely on an individual basis, and that you waive any right to pursue or participate in any class, collective, or hybrid class/collective action. The arbitration shall be governed by Delaware law and conducted by a single arbitrator with expertise in the type of dispute at issue. By agreeing to arbitrate disputes under this Agreement, the parties are expressly giving up any and all rights to a jury trial or court trial before a judge. The parties instead elect to have Claims resolved by arbitration. The arbitrator’s decision shall be final and binding on the parties, subject to review on the grounds set forth in the Federal Arbitration Act (“FAA”). You may opt out of the Arbitration Provision by notifying us in writing within 30 days of the date you first used our Service. Opting out of this Arbitration Provision will not affect any other terms of this Agreement.

Indemnification

You agree to indemnify, defend, and hold us, our owners, operators, promoters, affiliated persons, members, employees, contractors, officers, and directors harmless from any losses, claims, suits, actions, demands, judgments, awards, costs, expenses, fees, reasonable attorney’s fees, or other proceedings, including third party claims, whether threatened or filed, directly or indirectly, that result from or are based on: any breach by you of any obligation, covenant, or representation contained in these Terms; a claim that any content, contribution, or other material that you upload to or otherwise transfer via the Service infringes any intellectual property or moral rights of a third party; any claims brought against us arising from your use of the Service, including but not limited to any claims of personal or financial injury by third parties related to the use of content, contribution, or other material uploaded to or transferred via the Service by you; any actual or purported violation by you of applicable law, including without limitation the Fair Credit Reporting Act, or any contractual obligation; any acts or omissions by you or your agents.

Intellectual Property

All rights, title, and interest in the Service and its content, including all intellectual property rights, are owned by DOT Global Services, LLC and its licensors. This includes but is not limited to all text, graphics, logos, images, videos, and software associated with the Service. The Customer is granted a limited, non-exclusive, non-transferable license to access and use the Service as expressly permitted by these Terms. The Customer agrees not to copy, modify, distribute, sell, license, or create derivative works from any part of the Service or its content, unless expressly authorized in writing by DOT Global Services, LLC. Any unauthorized use of the Service is strictly prohibited.

Refunds and Cancellations

Refunds and cancellations are available within 25 days of payment, subject to written request through our official contact channels (e.g., email or contact form). Refund requests made after this 25-day period will not be accepted. If a registration or filing service has already been completed on behalf of the Customer before the refund or cancellation request, any fees paid to the relevant authority (e.g. UCR.gov) will be deducted from the refundable amount. Before initiating any chargebacks, the Customer agrees to first contact us directly to attempt to resolve any disputes. Chargebacks made without prior communication will be considered a breach of these Terms and may result in further actions. The Customer acknowledges that a written agreement is required to process any refunds, chargebacks, or cancellations.

Contact Us

For Refund or Cancellation requests, or any questions regarding these Terms, please email us at support [at] dotcompliancesupport.com or by using our contact form at https://dotcompliancesupport.com/contact-us